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WinForReal – Privacy Policy

Last updated: [01/01/26]

WinForReal (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use www.winforreal.co.uk or enter any of our prize competitions.

By using our website or entering a competition, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

WinForReal is a UK-based prize competition platform.

For the purposes of the UK General Data Protection Regulation (UK GDPR), WinForReal acts as the Data Controller.

2. Information We Collect

We collect and process the following categories of personal data:

2.1 Personal Information

  • Full name

  • Email address

  • Date of birth (for age verification)

  • Billing address

  • Phone number (if provided)

2.2 Competition & Entry Data

  • Competition entries (paid and free)

  • Ticket numbers and quantities

  • Draw participation records

  • Free entry submissions sent to freeentry@winforreal.co.uk

2.3 Transaction Information

  • Order history

  • Payment status and reference numbers

Important: We do not store or process full payment card details.

2.4 Technical & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To administer prize competitions and raffle draws

  • To process paid and free entries fairly and equally

  • To generate and allocate ticket numbers

  • To contact winners and confirm prizes

  • To send transactional emails (entry confirmations, updates)

  • To prevent fraud, abuse, or multiple entries

  • To comply with legal, regulatory, and tax obligations

  • To improve website performance and user experience

We do not sell, rent, or trade your personal data.

4. Lawful Basis for Processing

Under UK GDPR, we process your data based on one or more of the following lawful bases:

  • Contractual necessity – to provide competition entries and services

  • Legal obligation – record-keeping and compliance

  • Legitimate interests – fraud prevention and service improvement

  • Consent – where you opt in to marketing communications

5. Payments & Financial Data

All payments are processed securely by Stripe or other authorised payment providers.

Stripe may collect:

  • Payment method details

  • Transaction metadata

Stripe’s Privacy Policy can be viewed at:
https://stripe.com/gb/privacy

WinForReal does not have access to, and does not store, full card details.

6. Emails & Communications

We send emails relating to:

  • Entry confirmations

  • Ticket details

  • Winner notifications

  • Important service or draw updates

Marketing emails are only sent where you have provided explicit consent. You may unsubscribe at any time.

7. Prize Competitions & Free Entry Route

When you enter a WinForReal prize competition, whether via paid entry or free entry, we collect and process personal data including your name, email address, date of birth, and entry details in order to:

  • Ensure fair and equal treatment of paid and free entries

  • Administer and record entries

  • Conduct random draws

  • Contact winners

  • Comply with UK prize competition laws

Free entry submissions sent to freeentry@winforreal.co.uk are processed manually and retained only for as long as necessary to administer the relevant draw and meet legal requirements.

Free and paid entries are treated equally.

8. Data Sharing

We may share personal data only with trusted third parties where necessary, including:

  • Payment processors (e.g. Stripe)

  • Website hosting providers

  • Email delivery services

  • Legal or regulatory authorities where required by law

We never share personal data for advertising resale or unrelated marketing.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Administer competitions and prize fulfilment

  • Comply with legal and tax obligations

  • Resolve disputes or enforce our Terms & Conditions

Data is securely deleted or anonymised when no longer required.

10. Cookies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyse website traffic

  • Improve performance and user experience

You can manage cookie preferences via your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • SSL encryption

  • Secure servers

  • Restricted access controls

While no system is completely secure, we take all reasonable steps to safeguard your data.

12. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: admin@winforreal.co.uk

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

14. Children’s Data

WinForReal competitions are strictly 18+.
We do not knowingly collect personal data from anyone under 18.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

16. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 admin@winforreal.co.uk
🌐 www.winforreal.co.uk